SuperUser Solutions is a systems integration company that specializes in delivering cost-effective integrated packaging, barcoding, wireless and labeling systems and supply chain technologies. We offer a complete solution to automated packaging systems with one company - one team. SuperUser's mission is to increase our customer's profitability through improved productivity, timely feedback, uniform data collection, and increased accuracy.

The advantage of using SuperUser Solutions' services is that we control the entire automation process; from the equipment design and selection, database and machine programming, installation, and maintenance, to the management of label and ribbon systems. SuperUser has many years of experience supplying and controlling automated packaging systems. When our customers have a problem, we can quickly diagnose and correct it whether it be the equipment, programming, supplies, or other issues. This minimizes our customer's downtime and keeps their operations running efficiently and smoothly.

The scope of SuperUser's capabilities include:

• Systems Design and Engineering: SuperUser has systems engineers on staff that have the capability to assess manufacturing, packaging and labeling systems and make recommendations for increased productivity and costs savings through automation.

• Implementation Plans and Installation: Based on the assessment of the Customer's automation needs, SuperUser will design an implementation plan working jointly with the technical staff and management.

• Comprehensive IT Services: SuperUser Solutions provides comprehensive IT Services including database design, systems integration and machine programming. SuperUser works in many formats including Windows, AS400, Unix, integrates with SAP, and other systems.

• Software: SuperUser sells standard database and labeling packages and also offers custom programming services. SuperUser specializes in machine programming.

• Equipment: SuperUser is a re-seller of packaging equipment including print and apply labelers, automatic and semi-automatic labelers, thermal printers, scanners, case sealers, bundlers, and shrink wrap equipment.

• Supplies: SuperUser has relationships with all of the major packaging supply, label material, and ribbon suppliers. We guarantee a consistent product that will perform day in and day out.

• Equipment Maintenance: SuperUser Solutions has fully trained and certified technicians, with a variety of service options available.

• Customer Service: SuperUser customer service representatives fully understand packaging, manufacturing, and automatic data collection systems. They are ready with a timely and accurate response to order and technical questions