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System
Assessments: SuperUser Systems Engineers assess business process
in relation to your needs and recommend a total software and
hardware solution based upon your specific requirements.
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Site Surveys:
SuperUser provides site surveys and delivers detailed
specifications for wireless and other hardware installations.
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Systems Design:
Upon acceptance of the proposal, SuperUser Engineers will
develop a system design including software and hardware
configurations. The design will be submitted in the form of a
Migration Specification/Implementation Plan (MSIP) for your
approval.
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Custom
Programming: SuperUser Programmers are capable of developing
custom software solutions to fit your application including code
development, database management, machine programming, and
custom controls. Documentation is provided including source
code.
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Installation:
After the development of the custom software and the manufacture
and acceptance of the hardware, SuperUser Systems Engineers will
complete the installation of the system on site. SuperUser is
capable of cabling and electrical installations.
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Training:
SuperUser Systems Engineers provide on site training utilizing
the documentation created during the development stage.
SuperUser utilizes the "train the trainer" approach whenever
possible.
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Project
Management: A Project Manager is assigned on every installation
and will provide timelines and updates during the development
stage with status reports.
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System
Maintenance: SuperUser offers continuing coverage of your system
for software and hardware installations. Technical Service
Retainers and maintenance contracts are available.
